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With the national rollout of the 8 Mbps service, many people are receiving a much lower speed than their line is capable of.

The main cause of this is down to poor or incorrectly wired extensions and the setup of microfilters.

Even if you think your extensions are correct, this page may help you vastly improve your connection speed, stop disconnections from happening and generally improve the stability of your broadband.


Below is the HTML guide. If you prefer the interactive version, click here.

Please note that your master socket must be a standard NTE5 like the image in Step 1 below. If it is not, you may still try this guide, but it may be slightly different to perform the steps.
Testomonials

Yesterday I had a look at ways of improving speed and found that more than two wires were connected to my extension cable. After clipping out the third my line speed jumped from 4.0mbs to 7.2mbps. There was no immediate increase of download speed when I did this yesterday but as of today my download speed has increased by more than 150kbps!

This tutorial proved invaluable to me.

I've just followed the tutorial and removed wire 3 from my extension ( wired by the previos owner ) and my sync speed increased from 4.5meg to 5.6meg, that's almost 25%.

I got rid of my old flaky extension going down to the shed and my sync speed went from 4.5 to 7.6, and by taking the wires out that were not needed I have reduced the errors I get.

I visited a friend today who went Max a couple of months back. Speed when I arrived 1.6 megs. Took a look at the master socket - pulled out the ring wire (terminal 3) up jumps his speed to nearly 4 megs.

The noise margin increased considerably once i disconnected all the wires from the sockets except 2 and 5.




























If you get a much better connection when performing Step 3 (Using the test socket), it is highly likely there is a problem with your extension(s) - as this test bypasses your extension wiring completely. Check that all other sockets are correctly wired as in Step 4. Remember, only wires 2 and 5 need to be connected in all sockets you have.The colour of wire 2 needs to be the same on every socket, as does the colour of wire 5. Eg, if at your master socket, 2 is blue and 5 is blue/white - this needs to be the same in every extension socket you have.


The below diagrams show you the positioning of filters required for broadband to work properly. Hover part of an image to see a tip.

Take particular note of where the filter(s) need to be placed. This is essential and if incorrectly setup, will stop the broadband from working.

Example One
(Telephone and modem)




Example Two
(Telephone and modem with an extension)




Example Three
(Telephone and modem with a hardwired extension and second BT socket)

This is your main BT socket in the house. This is a filter - it's required wherever a phone is usually plugged in. A standard telephone. Your modem or router device. Your PC. This is a filter - it's required wherever a phone is usually plugged in. Your PC. Your modem or router device. This is a filter - it's required wherever a phone is usually plugged in. Your PC. A standard telephone. A standard 2 way telephone splitter. This is your main BT socket in the house. A standard telephone. A standard telephone. An additional  BT socket (usually upstairs). This is your main BT socket in the house. This is a filter - it's required wherever a phone is usually plugged in. This is a filter - it's required wherever a phone is usually plugged in. Your PC. Your modem or router device.


If you are unsure of how to proceed, or are still having problems, please post on our forum and we will do our best to help.


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